About Springboard
Canadian & American customer service teams for CPG and DTC brands!
If you’re like any of our customers, you have an active support inbox, but not enough volume to justify staffing and training a full-time support agent, but at the same time, you don’t want to do it yourself because you have a business to run. This is where we come in! We are small, lean, and family-run and because we specialize in CPG/DTC, it has allowed us to shorten training times, create a seamless onboarding process, increase and maintain the quality of our responses, assign Canadian or American agents to you that have a love for what you do and are affluent in the types of inquiries you experience daily. For just $3 per completed ticket, you can have your own customer service agent just 48-72 hours after completing the onboarding.
LOCATION
US - New York (Buffalo)
SAMPLE WORK
"Testimonials are a great way to showcase positive feedback you've received. Click to edit and add yours."
"Testimonials are a great way to showcase positive feedback you've received. Click to edit and add yours."
"Testimonials are a great way to showcase positive feedback you've received. Click to edit and add yours."
"Testimonials are a great way to showcase positive feedback you've received. Click to edit and add yours."
"Testimonials are a great way to showcase positive feedback you've received. Click to edit and add yours."
"Testimonials are a great way to showcase positive feedback you've received. Click to edit and add yours."
"Testimonials are a great way to showcase positive feedback you've received. Click to edit and add yours."
THE VERIFICATION PROCESS
Springboard is a Verified Vendor, which means they:
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Are committed to working with independent brands.
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Have had their references checked by our team.
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Have provided sample work.
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Have had their BBB rating checked by our team.
